1. Who we are

Illustra is an AI-powered image-to-illustration converter operated by [Your Name / Company]. When this policy says "Illustra", "we", "us", or "our", it refers to the operator of this service. You can reach us at [your email address].

2. What information we collect

Information you provide directly:

• Email address and password when you create an account

• Name and profile details you add to your account settings

• Payment information when you subscribe to a paid plan (processed securely by Stripe — we never store your card details)

Information collected automatically:

• Images you upload for conversion (see Section 4 for how we handle these)

• Basic usage data — pages visited, features used, conversion count

• Device and browser type, IP address, and general location (country level)

• Cookies and similar tracking technologies (see Section 6)

3. How we use your information

We use the information we collect to:

• Provide and operate the Illustra conversion service

• Process your conversions and deliver your illustration outputs

• Manage your account, subscription, and billing

• Send you transactional emails (conversion complete, billing receipts)

• Send you product updates and tips if you have opted in

• Improve and develop the service based on how it is used

• Comply with legal obligations

4. Your uploaded images

We take image privacy seriously. Here is exactly how your uploads are handled:

• Images you upload are sent to our AI processing provider (Replicate) solely to perform the conversion you requested

• Your images are not used to train AI models

• Your images are not stored on our servers after your conversion is complete

• Converted illustration outputs are stored in your account until you delete them or close your account

• We do not sell, share, or use your images for any purpose other than completing your conversion

5. How we share your information

We do not sell your personal data. We share data only with:

• Replicate — our AI processing provider, to run your image conversions

• Stripe — our payment processor, to handle subscription billing

• Vercel — our hosting provider, which processes requests to our servers

• Legal authorities — if required by law or to protect our rights

6. Cookies

We use cookies to keep you logged in, remember your preferences, and understand how the service is used. You can control cookies through your browser settings. Disabling cookies may affect your ability to log in or use certain features.

7. Data retention

• Account data is retained for as long as your account is active

• If you delete your account, your personal data is permanently deleted within 30 days

• Billing records may be retained for up to 7 years as required by law

8. Your rights

Depending on where you are located, you may have the right to:

• Access the personal data we hold about you

• Correct inaccurate data

• Request deletion of your data

• Export your data in a portable format

• Withdraw consent at any time

To exercise any of these rights, email us at [your email address].

9. Children's privacy

Illustra is not intended for users under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or by showing a notice in the app. The date at the top of this page always reflects the most recent version.

11. Contact us

For any privacy-related questions, email us at [your email address].